HTC Energy Ltd: Θέση εργασίας – Λευκωσία
Customer Service Representative
HTC Energy is a strategic partner of ExxonMobil, one of the world’s largest oil and gas companies. We are the exclusive distributors of the Esso fleetcard in Cyprus and are looking to recruit a talented individual with a proven track record to join us.
Role
We are looking for a young, enthusiastic, goal orientated Customer Service Representative to support the company’s rapid growth by servicing existing and prospective customers. You will be responsible for lending support to customer information requests, resolving operational issues, managing the CRM database, supporting marketing campaigns and managing customer sales leads.
Responsibilities:
Customer Service
- Product and service information to existing customers
- Customer support for resolving operational issues
- Customer and Esso dealer network communication update
CRM database management
- Setting up new client accounts in CRM
- Updating client account records
Sales & Marketing support
- Managing new prospective client sales enquiries
- Supporting Marketing campaigns
Skills & Experience
- Business related degree would be an advantage although not a pre-requisite
- Demonstrated experience and success in Customer Service
- Persuasive with excellent telephone communication and interpersonal skills
- A good command of the Greek and English language – verbal and written
- Ability to multi-task, organize, and prioritize work
- Computer literate – Excel, Word, Outlook, CRM
- Hard working, self-motivated and enthusiastic
- Patient, persistent and determined
- Courteous and professional
What we offer
- An above market average remuneration package
- A pleasant and modern work environment
- The prospect for career development
Applications
All applications will be treated with strictest confidentiality. Interested applicants should send their CV to psiman@htc-energy.com by 28th December 2023, quoting: “anergosjobs.com” on the subject line.
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Post expires at 10:38am on Sunday December 29th, 2024