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Infocredit Group: Ζητείται Customer Support Officer – Λευκωσία
Infocredit Group is a leading provider of business intelligence and risk management solutions for more than 50 years. The company offers high-quality flexible solutions, ranging from Credit Risk Management to Regulatory Compliance, Debt Recovery, Call Centre Services, Training, Consulting, ESG Services and Digital Marketing.
Position:
Infocredit Group is currently looking for a full time Customer Support Officer for Compliance solutions to join our team.
The successful candidate will be responsible for carrying out administrative and sales functions requiring confidentiality, integrity and initiative, as well as coordinate office activities and operations to secure efficiency and compliance to company policies.
Working Hours: Monday-Thursday 08:30-17:30, Friday 08:30-14:30
Requirements/Qualifications:
- BSc/BA degree in Business or related field
- Excellent Command of Written and Spoken Greek and English Language
- Good Knowledge of Computer Skills (Microsoft/ Internet etc.)
- Previous Working Experience in similar position (will be considered an advantage)
- Strong oral and written communication skills, as well as presentation skills
Skills and Characteristics:
- Strong Organizational skills
- Good interpersonal and communication skills
- Ability to manage pressure and prioritize tasks and workload
- Teamwork skills
- Ability to communicate ideas and concepts
- Ability to perform multiple tasks concurrently
- Ability to persuade and influence others.
- Ability to develop and deliver presentations.
Duties & Responsibilities:
- Respond to customer requests and answer questions about products or the company.
- Performs excellent Customer Relation Management (CRM)
- Ask questions to understand customer requirements and close sales.
- Deals with customer complaints in a professional manner.
- Prepares contracts and proposals for new and prospective customers.
- Performs cold- calling for sales.
- Managing clerical or other administrative staff.
- Organizing, arranging and coordinating meetings.
- Word processing and dealing with email and telephone enquiries.
What we offer:
- Attractive remuneration package.
- Pension plan.
- Hybrid work according to company policy
- Comprehensive training to ensure you are equipped with the knowledge and skills needed to excel in your role.
- Supportive working environment where collaboration and teamwork is valued.
- Ongoing support and constructive feedback to help you succeed and grow in your role.
If you are interested, please send your C.V. at hr@infocreditgroup.com, mentioning the position you are applying for.
InfoCredit Group Limited is an Equal Opportunity Employer
Post expires at 7:45pm on Thursday February 6th, 2025
